Privacy Policy
This Privacy Policy outlines how Maxyolo Limited ("we", "our", or "us"), the company behind eCommEle.com, collects, uses, stores, and protects the personal data of users who access and interact with our platform.
1. Information We Collect
- Account Information: Name, email address, company name, contact details, password.
- eBay Account Integration: Order data, customer messages, listings, and inventory via eBay’s API.
- Usage Data: Pages visited, IP address, browser type, access time, and referring URLs.
- Support Communications: Records of your interactions with our support team.
2. How We Use Your Information
- To provide and operate the eCommEle.com platform and services.
- To sync and display eBay account data on your dashboard.
- To enhance, monitor, and improve our services and user experience.
- To provide support, notify you of service updates, and resolve disputes.
3. Data Sharing and Transfers
We do not sell or rent your personal data. We may share data with third parties only to the extent necessary to provide services, such as hosting providers, analytics tools, and our integration with eBay. All partners are under strict confidentiality agreements.
4. Data Security
We apply industry-standard security measures including encryption, secure data centers, and access control to protect your personal data.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
6. Your Rights
Under the UK GDPR, you have the right to access, correct, delete, or transfer your data, and to object to or restrict processing. Contact us at support@ecommEle.com to exercise these rights.
7. Cookies and Tracking
See our Cookie Policy for details about the use of cookies and other tracking technologies.
8. Changes to This Policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify users by email or on the platform.
9. Contact Us
Maxyolo Limited
20 Langdale Road, Sale, M33 4EN, United Kingdom
Email: support@ecommEle.com